Built to provide compassionate care for you or your loved ones, Multilink Management Care Ltd is a family-owned, Gloucester-based care provider that puts quality and reliability at the core of its services. Its healthcare team is trained and committed to delivering person-centred care, allowing clients to get specific, realistic, and time-bounded services.
Multilink focuses on younger & elderly adults suffering from physical disabilities, Alzheimer’s, dementia, and other forms of mental health conditions. Early in its journey, Multilink was awarded a “good” rating by the CQC, validating the standard of care it provides to members of their community.
Combining passion with stringent policies that maintain care standards, Multilink is a care provider that sees past challenges and grows stronger over the years.
In just a few years, Multilink has created a wide base of clientele, thanks to their commitment in maintaining high standards of care. But as the demand for care package surges, Multilink realised one major problem that can halt their business growth: workforce gaps.
In Multilink’s case, the question is not really, “how do we get clients for our care business?” as it is more on “how do we get carers who can fill all these workforce gaps?”
A few years into the industry, Multilink was on the brink of shutting down their business because of unmet care demands. They have exhausted all their efforts in finding local carers, but they failed in all attempts. From using paid job boards to attending job fairs to paying recruitment agencies, Multilink did not get any results from all their recruitment efforts, until they learned about IANS.
“Have you heard about IANS?” a colleague asked them one time. And this changed Multilink’s story.
Multilink reached out to IANS, and in just about 2-3 days, they got the CVs of qualified, eligible, and practically, “ready-to-go" carers on their desk. They processed their first batch of overseas applicants and welcomed them to Gloucester in under 6 weeks.
Michelle Nyatito, director of Multilink, was very pleased by IANS’ services and told us:
“IANS had a major impact in the business, especially if work-life balance is concerned. We are now able to do more and work on a more structured way. Now, even if we branch out into other avenues, I’m confident because we have a stable business that works, and is not working us, which was the case before. Other care providers ask me how we’ve done it, and I always tell them to speak to IANS because I can’t help them the way that they think I can because I also had to get guided by IANS, and it really worked!”
The future of recruitment is NOW.. something Multilink realised when they found IANS.
In just under 6 weeks, IANS delivered Multilink’s first batch of carers, which helped them cover care packages and create a better, more systematised approach in both administrative and care work. Our experts did not only bridge them to qualified carers outside the UK, but we also provided them immigration services that allowed them to further grow their team and bring their sponsored migrants in within the shortest timeframe. Shortly after forming a partnership with IANS, Multilink was able to accept more care packages from Gloucester council, allowing them to double their revenue within a few months. And now, they are bringing new carers in, which will allow them to turn zero into a 7-figure, yearly revenue.
Our clients enjoy access to a wide range of highly suitable and experienced skilled workers and are able to fill their vacancies within 4-6 weeks from start to finish.
Our clients enjoy an allocated team which includes an immigration solicitor who ensure that the organisation complies with their sponsor duties and has all the help it needs in requesting CoS, assigning them and submitting skilled worker visa applications.
All our senior carers undertake Care Standards through our blended e-learning, live sessions and work placements. Our applicants therefore come with Care Certificates and all the appropriate qualifications, skills and experience that you'll need to provide person-centred care.