The healthcare sector in the UK is slowly sinking because of the lack of care workers—a problem EBS is no stranger to. Years into the care business, EBS used every approach to grow its team. They looked for ways to hire workers, but just like what happens in other care businesses, their retention rate continued to plummet as their newly hired staff leaves their business in just a few months.
EBS approached other agencies in the past, but they did not get the response and the solutions they need. Weeks turned into months and still no results. EBS decided to stop operations with the agency because they felt that they were not getting anywhere. Promises were left empty, and so was their staff numbers.
A simple referral changed EBS’ staffing situation. Right after hearing about IANS, they called and immediately got a response from our team.
Ellie Price, Managing Director of EBS, had this to say about her experience:
“When I first called IANS, I was impressed. They’re easy to talk to, and you can even talk to the director. They allowed us to engage with the decision-makers, and they can do things so quickly and make sure all goals are achievable. When we did the sponsor license application, it was instant. I can see our documents being done, and I can see their promises being delivered. Joining IANS was the best decision within the company. Their staff is very helpful and supportive, and the quality of candidates they gave us was superb and I cannot fault them. They understood what we wanted in a candidate, and they delivered. If I have the opportunity, we’ll take all of them. They understand your needs as a company and act on them.”
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